Jared The Galleria of Jewelry in Columbus, OH Closed now

Reviews about Jared The Galleria of Jewelry

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  June 11, 2019, by harold brown
  We had brought in to the Polaris, OH Jared's store two expensive rings in to be sized 4 weeks ago, and were told they would be done in a week. One ring was broken by the repairman while sizing. We got a call about the damage the day before it was to be picked up. When I asked the salesman for a photo of the damage, he said the ring was already sent out to match the broken stone. I told him that we were supposed to have received a photo of the rings upon intake(which we never received). I asked that a photo of the ring be taken upon its return to the store, prior to and after repair, to be emailed. He said that was NOT possible(even though another ring we brought in 4 weeks earlier for a warranty inspection had been photographed AND emailed). Every time we go into this Jared's location at Polaris, there is a completely different staff of sales and repair people, who are LESS than friendly and helpful. Definitely won't be returning there for jewelry repairs, or for any future purchases. Truly disappointing as our prior experiences with Jared's in Beavercreek, OH over the last 10 years had been good.