Thorntons in Columbus, OH Open now

Reviews about Thorntons

• ★ ★ ☆ ☆ ☆

  November 14, 2019, by Chad P.
  Couldn't read receipt from pump. Went in to get one. Three counter employees, one line. Looked to start a new line but sign said other register. Got in line. Just then an employee opened a new line and said, "May I help who's next?" A female was already there in line. I stated, "I'm next." But was ignored by both. A customer behind me laughed in disbelief about how I was ignored. Got back in original line. Handed another female employee my receipt I couldn't read. "May I have a receipt I can read please?", I asked. "Which pump?", she asked, as she threw away that receipt. "Two", I responded. "Thirty two dollars and ninety cents?", she asked. "I don't know.", I answered, irritated. Bad customer service. Nice looking station though.